Today in searching the Canon website for information on my camera, we discovered something interesting. The problem with my camera is a known issue and they will pay for it to be shipped to them, fix it and send it back to me, all for nothing! I am one happy camper, my camera will be fixed!!
I am thrilled!! A photo junkie going through withdrawls. I keep reaching for the camera to take a photo and realize it isnt working..but now I can send it in and have it fixed!
Doing the happy dance!!!
2 comments:
The Canon A-75 we use at work had the same problem. And despite the fact that it was almost 3 years old, they fixed it free, postage paid. Now that is good customer service, and I will recommend Canon products in the future.
A Musician by Grace
oh I will too! The young man I talked to on the phone was so patient and kind, and even suggested other cameras incase mine was in fact dead but he was positive it was fixable and at no cost to me. He got high marks in the survey tey sent to me!
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